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Service Introduction

SERVICE INFO

Personal authentication service

What is a personal authentication service?

The easiest and safest authentication service to safely secure information and assets without worrying about the loss of ID / PW

You do not need to install any programs. (Only your own mobile phone is required)
You do not need to remember your ID / PW. (You are only required to remember your own phone number)
Even if your personal information is leaked by phishing, pharming, etc, you can still use our services at ease. (Reports can be sent by phone if an authentication gets requested using the lost information)
A login account protection service
that completely protects personal information
and Internet assets from hackers

What is a login account protection service?

Even if your personal information or account information (ID / PW) is leaked, access of hackers are blocked as this security service lets access to your service only possible by authenticating with your own mobile phone.

Service advantages / disadvantages

Protection of personal information
Prevents illegal leakage of importantinformation such as personalinformation and internet assets.
Hacker Intrusion Prevention
Provides strong two-channel identity
authentication to block hacker access.
Next-generation authentication
Complete account protection with fast,
convenient, and secure authentication.
Cloud account protection service
that provides complete security for critical information
and sensitive information from hackers

What is a cloud account protection service?

It is a service that prevents unauthorised access through the use of ARS telephone authentication when signing in to your cloud account, which contains a lot of sensitive and important informations.

Service advantages / disadvantages

Protection of important information
Keep your critical information
in the cloud safe and secure.
Prevention of Secondary Security Accident
Secondary financial accidents using
financial information in the cloud
can be prevented in advance.
Fast and Accurate Authentication
Complete Fast and accurate authentication
can be done without the need for
separate authentication devices.
A search service that can search ID / PW
easily with less authentication processes

What is an ID / PW Search Service?

It is a service that can replace the complicated procedure of unnecessary identity verification by using the ARS authentication when searching for an ID or password, and can also reduce the cost of authentication of a relatively high cost.

Service advantages / disadvantages

Quick ID / PW verification
ID / PW can be confirmed quickly with
the registered phone number while
not entering any additional information.
Reduced authentication costs
The authentication costs are cheaper
compared to other SMS authentications.
ARS 24 hours account protector
that keeps accounts secure even when securities
(authentication certificate, security card, OTP, etc.) leak out due to
customer's carelessness, or even when the customer is sleeping.

What is the ARS 24 hours account protector?

It is a complete security service that allows the user to decide whether to transfer money or not using the pre-registered phone number, regardless of the transfer amount, when transferring via internet or smartphone banking.

Service advantages / disadvantages

No additional installation
You can request a transfer without any
additional program in any environment.
Password designation service
Knowledge-based authentication
is possible by registering the password
designated only for the user.
Viewing the result of transfers are available
You can check the past transfer
results on the transfer result screen.
Target customers
  • Internet banking subscribers : Subscription to this service is only optional
* You can register up to 3 approved phone numbers including mobile phones (no overseas phone number or internet phone registration)
Service fee
  • There is no additional fee, but ARS communication fee is paid by customer : 22 won per 10 seconds
* Please note that an additional charge will be charged separately from the service charge which is according to the carrier's fare plan.
How to apply
  • Applying through internet Request service after signing in using your authentication certificate
  • Applying at a branch Visit with your ID for confirmations
* Cancellation of service and notification report is available only at branches (including changes on telephone approval password and 3 consecutive errors)
Notice
  • If the ARS is not received (already in call, communication failure, etc.) (consent of approval), or non-response, the corresponding transfer transaction will not be established.
  • This service applies to both direct and prepaid transfers. It does not apply to direct debit enrollment and escrow transfers.
  • Cancellation and all notifications related to this service can only be shown after confirmation of authentication at branches (including change of telephone authorization password and 3 consecutive errors)
  • In case of changes of the registered authentication phone number, you should notify the bank immediately about the change. In case of unreliable notification due to delay of the notification, the bank shall not be held responsible.
  • Registered authorization numbers are only used for internet banking phone approval services.

Reference

  • KB 국민은행
  • IBK 기업은행
  • Citybank
  • 우리은행
  • KEB 하나은행